AI Tools — Reviews AI

Your Always-On AI Reputation Specialist

88% of consumers say they'd choose a business that replies to all its reviews — yet most businesses ignore the majority of their feedback. Reviews AI monitors, analyzes, and responds to every review 24/7, without you lifting a finger.

From Google to Facebook, every review gets a thoughtful, tone-matched response the moment it's posted — protecting your reputation, boosting your local SEO, and turning happy customers into your most powerful marketing asset.

Reviews Dashboard

Real-time monitoring active

Live

4.9★

Avg Rating

+0.3

100%

Response Rate

+47%

28

New Reviews

+12 this wk

Sarah M.

Absolutely amazing service! Will definitely be back.

positive AI replied
James T.

Had some issues with the wait time.

negative AI replied
Linda K.

Great experience overall, very professional.

positiveDrafting...

Auto-replied in 4s

1-star review de-escalated

Why Reviews AI?

Your Reputation, On Autopilot.

See how Reviews AI turns customer feedback into your most powerful growth engine — automatically requesting, monitoring, and responding to reviews across every platform.

Core Capabilities

Six Capabilities. One Reputation Engine.

Reviews AI doesn't just respond to reviews — it monitors, generates, and displays them, turning your reputation into a 24/7 growth machine.

Real-Time Monitoring & Sentiment Analysis

The AI continuously watches your Google and Facebook listings around the clock. The moment a review is posted, it instantly analyzes the text, tone, and even emojis to classify sentiment as positive, neutral, or negative — so the right response is always ready.

Tone-Matched, Human-Like Responses

A glowing 5-star review gets a warm, grateful reply that reinforces the specific product or service mentioned. A frustrated 1-star complaint receives a calm, professional, solution-focused response that de-escalates without sounding defensive. Every reply feels personal.

Custom AI Personalities & Round-Robin

Create specialized AI Agents — friendly, professional, empathetic — and place them on a Round-Robin rotation. Different personalities alternate automatically, ensuring your public profile sounds varied and organic rather than templated and robotic.

Auto-Pilot & Suggestive Mode

Choose how much control you want. Auto-Pilot mode responds to reviews instantly and autonomously. Suggestive mode drafts a response and holds it for your approval — ideal for healthcare, legal, or any industry requiring compliance oversight before publishing.

Review Generation via QR Codes & SMS

Don't just respond to reviews — generate more of them. Place custom QR codes on counters, receipts, or service vehicles for on-the-spot reviews. Automated SMS and email requests fire the moment a job is marked complete, driving a steady stream of new 5-star ratings.

Offline & Manual Review Upload

Your reputation isn't limited to connected platforms. Upload offline feedback — paper forms, email testimonials, comment cards — so every piece of positive proof you've earned gets added to your public profile and website widgets.

Website Conversion Tools

Turn Reviews Into Website Conversions

Embed your best reviews directly on your website with no-code widgets and AI-generated summaries — so every visitor sees your reputation the moment they land.

Floating Badge Widget

A minimal, always-visible badge that rotates your top reviews on any page of your website — building trust without interrupting the visitor experience.

Slider Widget

A smooth carousel that highlights individual customer stories with star ratings, reviewer names, and review text — perfect for landing pages and homepages.

AI Review Summaries

Condense hundreds of reviews into quick, scannable summaries. Choose Short (1-2 sentences), Detailed (3-4 sentences), or Action Points (bullet format) — all generated and updated automatically by AI.

The ROI

Reviews AI Pays for Itself

Three measurable ways Reviews AI generates a return from day one — in time saved, revenue protected, and organic traffic earned.

10–20 hrs/mo

Time Saved

The average business owner spends 10–20 hours a month monitoring and manually responding to reviews. Reviews AI handles all of it automatically.

$400–$800/mo

Labor Cost Savings

Replacing manual review management with AI automation saves an estimated $400–$800 per month in staff time — often more than the cost of the entire platform.

Local Map Pack

SEO Lift

Google's algorithm rewards businesses that respond to reviews consistently with higher rankings in local search — driving organic traffic worth thousands of dollars.

Industry Use Cases

Built for Your Industry

Reviews AI adapts to the unique needs of your business — whether you're managing patient relationships, closing real estate deals, or dispatching service crews.

Real Estate

Always-On Responsiveness

Speed-to-lead is everything in real estate. While agents are in the field showing properties, Reviews AI maintains a 24/7 digital presence — responding to every review instantly and keeping the agency's reputation polished and professional.

Medical & Dental Practices

Compliance-Ready Drafts

Suggestive Mode generates perfectly toned, empathetic response drafts that staff can review and approve with a single click — ensuring every reply meets HIPAA compliance standards before it ever goes public.

Home Services (HVAC, Plumbing, Landscaping)

Automated Review Machine

The moment a technician marks a job complete, an automated SMS review request fires to the customer. The result: a steady, high-volume stream of Google reviews that pushes your business to the top of the Local Map Pack.

Everything Included with Reviews AI

One system that replaces Podium, Birdeye, and 5–10 other fragmented tools — saving thousands in annual software fees.

Real-time Google & Facebook review monitoring
AI sentiment analysis (positive, neutral, negative)
Tone-matched, human-like response generation
Multiple AI personality agents
Round-Robin agent rotation
Auto-Pilot & Suggestive response modes
QR code review generation
Automated SMS & email review requests
Offline/manual review upload
Floating Badge website widget
Slider carousel website widget
AI-generated review summaries (3 formats)
Video Testimonials — branded collector pages
One-click video recording (no app required)
Embeddable video testimonial widget

All of this is included as part of the My Biz Suite platform — no extra tools, no extra logins, no duct tape.

NEW FEATURE

Turn Happy Customers Into Your Best Marketing Asset

Text reviews are powerful. Video testimonials are unstoppable. Capture authentic customer stories in seconds — no camera crew, no editing software, no friction.

One Link. Instant Social Proof.

Imagine sending a single link to a happy customer and receiving a polished, on-brand video testimonial within minutes — recorded directly on their phone, no app download required. That's exactly what Video Testimonials delivers.

Zero Friction for Your Customers

Customers click a link, record a short video on their phone or desktop, and submit — all in under 2 minutes. No app, no account, no hassle.

Fully Branded Collector Pages

Create custom-branded collection pages with your logo, colors, and a personal welcome message from you or a team member. Every touchpoint reflects your brand.

Guided Questions for Better Stories

Add up to three guided questions to help customers tell a compelling story — from the problem they faced, to the solution you provided, to the results they achieved.

Send via SMS, Email, or WhatsApp

Deliver your video request through whatever channel your customers prefer. Automated follow-up ensures maximum response rates without any manual effort.

mybizsuite.com/collect/broomfield-med-spa
BMS

Broomfield Med Spa

We'd love to hear your story!

Question 1 of 3

"What was your biggest concern before visiting us, and how did we help?"

● REC
No app required · Records on any device0:47 / 2:30

✓ Video Received!

Ready to publish

Showcase Videos Everywhere Your Buyers Look

Once collected, your video testimonials are instantly available to embed on any page of your website — turning your happiest customers into your most persuasive salespeople.

Website Video Widget

Embed a beautiful video carousel directly on your homepage, landing pages, or service pages. Filter by collector to show the most relevant testimonials for each offer.

QR Code Collection

Print a QR code at your front desk, on receipts, or in follow-up cards. Customers scan, record, and submit — turning every in-person interaction into a potential testimonial.

Centralized Dashboard

View, manage, and download every video submission from one place. Approve what you want to publish, archive the rest, and always stay in control of your brand story.

Your Reputation Is Your Most Valuable Asset

Every unanswered review is a missed opportunity. Every ignored complaint is a potential customer lost. Let Reviews AI protect and grow your reputation — automatically, every single day.